Fastest way to reach us
Call (615) 616-0612Mon-Fri 7AM - 7PM, Sat 8AM - 4PM, Sun emergency only. Emergency line answered 24/7.
Send a service request
Describe your symptom in a sentence or two: what the door is doing, any sounds, whether the opener runs. The more specific you are, the faster we can diagnose it.
Mount Juliet Garage Door Rescue
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Phone
(615) 616-0612 -
Address
121 Adams Ln, Mount Juliet, TN 37122
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Hours
Monday - Friday: 7AM - 7PM
Saturday: 8AM - 4PM
Sunday: Emergency calls only
Emergency line answered 24/7
What helps us diagnose over the phone
Four answers get us most of the way to a diagnosis before we roll the truck.
- 1. What is the door doing? Will not open, stuck halfway, loud bang, reverses near the floor, grinds on every cycle.
- 2. Does the opener motor run? Hums but nothing moves, runs with no result, or dead silent. Each points somewhere different.
- 3. What brand is the opener? Usually printed on the motor unit hanging from the ceiling. Helps us bring the right gear kit or remote.
- 4. Does the door feel heavy? If you gently try the manual release: a balanced door lifts with one hand. A heavy door means a failed spring, so stop there.
Not sure about any of this? That's fine. Describe what you see and hear, and we'll take it from there. Here's how a service visit works.
Contact questions
Hours, location, estimates, and what to do right now.
What are your business hours?
Where are you located?
How do I get an estimate?
What should I tell you when I call about a broken door?
My door is stuck open right now. What do I do?
Door broken now? Don't wait on a form.
For stuck, off-track, or unsafe doors, call the line directly. For everything else, the form works fine.