Effective date: October 14, 2026
Mount Juliet Garage Door Rescue ("we", "us") operates mountjuliet.garagedoorrescue.us. This policy explains what information we collect when you request service or use this website, how we use it, and the choices you have.
Information we collect
When you use our contact form or call us, we collect the details you provide: your name, phone number, email address, service address, and a description of your garage door problem. We need these to schedule and complete your service.
We also collect basic, non-identifying information about how the website is used, such as pages visited and device type, to keep the site working and improve it.
How we use your information
We use your information to respond to service requests, schedule visits, perform repairs, and follow up on completed work. We may contact you about the request you submitted.
We do not use your information for marketing messages unless you ask us to. We do not sell your personal information to anyone.
Lead form submissions
Our website's service request forms are processed through our lead management provider, RankLocal, so your request reaches us. The information you submit is transmitted securely and is used only to handle your request.
Cookies and tracking
Our website may use cookies to remember basic preferences and to understand site traffic in aggregate. You can control cookies through your browser settings; blocking them will not break the site's core functions.
Data sharing and disclosure
We do not sell or rent your personal information to third parties. We share it only with service providers that help us operate the business (such as our lead form provider) and only as needed to deliver the service you requested.
We may disclose information if required by law or to protect the safety of our customers and staff.
Data retention
We keep your information only as long as needed to provide service and meet legal or record-keeping obligations. When it is no longer needed, we delete or anonymize it.
Data security
We use reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can withdraw consent for us to process it at any time. Contact us using the details below and we will respond to reasonable requests.
Children's privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
If you have questions about this policy or about your personal information, contact us:
Email: info@mountjuliet.garagedoorrescue
Phone: (615) 616-0612
Address: 121 Adams Ln, Mount Juliet, TN 37122
See also our Terms of Service.